5 Conversation Tips for More Influence

Conversations. They can lead to powerful moments of realization and revelation. Conversations are how we, as a species, connect, learn, and grow with each other. And…conversations can be a huge source of stress, anxiety, and missed opportunities. One of the worst moments in any conversation is that terrible awkward silence. Not knowing what to say next can make you panic and worry whether or not you're making a good impression.  So, today, l'm sharing a few tips that will help you keep that conversational flow going, always.  Tip #1: Visualize Then Clarify Your first tip is to visualize during the conversation. Here’s what I mean. As the other person is speaking and telling you a story, visualize what they’re talking about as if it’s a movie playing in your mind. They could be telling you about a crazy, kooky thing that happened during their last vacation. Or, they could be telling you something as simple as what happened on their commute to work this morning. Then, look for knowledge gaps in the story. What’s missing in this movie? Do you know where they were? Who they were with? What time of day it was? Knowledge gaps are your opportunity to ask clarifying questions, which prompts the other person to elaborate, thus continuing the conversation. Tada! Here’s a quick example: New Person: “We had a blast the last time we were here.” You: “Oh, did you come to last year’s event?” (Notice the “When” knowledge gap) New Person: “Sure did. That [...]

How to Be Influential Without Words

Did you know you can be influential without even speaking? Sometimes your most influential decisions have nothing to do with what you’re saying. Yes, words are an important factor of influence, but sometimes you’ll want to turn your focus from the message and direct it to the messenger. If you want to really step-up your influence game, then now is the time to start paying attention to your state. Let’s start by defining state, then we'll talk about the different circumstances in which your state can enhance your influential conversations. What is State? I was introduced to the concept of state in my 20’s while reading Tony Robbins’ books. No matter if you like, love, or hate Tony, understanding the utility of state can become your new favorite “Aha!” lesson for life. Essentially, state is the connection between your physical and emotional being. Meaning, your physical state can trigger emotions and your emotions can trigger your physical state. The understanding and utilization of state give you: Control in stressful situations, More choices when you’re feeling reactionary, Access to helpful thought patterns (again, rather than being reactionary) Leadership capabilities Here’s an example. Many of my clients want to feel more confident while speaking, either at conferences or while giving a presentation in a boardroom. Of course, you can’t just say to yourself, “Be confident,” over and over again. In fact, doing so is actually going to make you stress out more. Which means, you can’t talk yourself into feelings, [...]

3 Ways to Recover After a Failed Sales Call

Can you still get a deal after hearing, “No”? How can you maintain a positive relationship with someone after losing a deal? Here are the answers to all of those questions, plus 3 strategies to help you get better at sales, even if you’ve been in a sales slump.    So, what do you do when you DON’T get the sale?